Privacy Policy

Last updated: March 20, 2026

At Botenz India, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect on https://botenz.in, how we use it, and the choices available to you.

Who we are

Our website address is: https://botenz.in.

What information we collect

We may collect personal information that you provide directly to us, such as your name, email address, phone number, billing address, shipping address, and any other details you submit when you place an order, create an account, contact us, subscribe to emails, or fill out a form or pop-up on our website.

We may also collect certain technical information automatically, such as your IP address, browser type, device information, pages visited, referring website, and general usage data through cookies, analytics tools, and similar technologies.

How we use your information

We may use your information to:

• process and deliver your orders

• provide customer support

• send order confirmations, shipping updates, and service-related messages

• improve our website, products, and customer experience

• detect fraud, abuse, or security issues

• send marketing emails, offers, or updates if you choose to receive them

Email sign-ups, pop-ups, and marketing messages

If you submit your email address through a form, pop-up, checkout, or any subscription field on our website, we may use it to send you updates, offers, product information, or promotional messages, where permitted.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or by contacting us at support@botenz.com

Orders and payments

When you place an order, we collect the information necessary to process payment, arrange delivery, and provide support related to your purchase.

Payments may be processed through third-party payment providers. We do not store your full card details on our website unless specifically stated by the payment provider’s system.

Cookies and similar technologies

Our website may use cookies and similar technologies to keep the website functioning properly, remember your preferences, support shopping cart and checkout features, understand how visitors use the site, and improve marketing performance.

Some cookies may be essential for the website to work properly, while others may be used for analytics, advertising, or embedded content.

Analytics, advertising, and third-party tools

We may use third-party tools such as analytics services, advertising pixels, remarketing tools, email marketing platforms, payment gateways, shipping partners, embedded media providers, and security or anti-spam services.

These third parties may collect or process certain information in accordance with their own privacy policies.

Embedded content

Pages on this website may include embedded content such as videos, images, maps, social media content, or other materials from third-party websites. Embedded content may behave in the same way as if you visited the third-party website directly, and those services may collect data about you, use cookies, and track your interaction with that content.

Comments and user-generated content

If comments or similar features are enabled on our website, we may collect the information shown in the comment form, along with your IP address and browser information, to help detect spam and maintain website security.

If you upload images or other content to our website, please avoid uploading files that contain embedded location data or other sensitive information.

Who we share your information with

We may share your information only as needed with service providers and partners who help us operate our business, such as payment providers, delivery partners, website hosting providers, analytics providers, marketing platforms, customer support tools, and security or anti-spam services.

We may also share information if required by law, regulation, legal process, or to protect our rights, customers, or website.

How long we keep your information

We keep personal information for as long as reasonably necessary to provide our services, complete orders, maintain business records, comply with legal or tax obligations, resolve disputes, and enforce our agreements.

If you create an account on our website, we may store the information in your profile until you update or delete it, subject to any legal or operational retention requirements.

Your rights

Subject to applicable law, you may request access to the personal information we hold about you, request correction or deletion of your information, or ask questions about how your information is used.

To make a privacy-related request, please contact us at support@botenz.com.

Data security

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is completely secure.

Children’s privacy

Our website is not intended for children to use independently where parental consent is required under applicable law. If you believe that personal information relating to a child has been provided to us improperly, please contact us so we can review the matter.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Contact us

If you have any questions about this Privacy Policy or about how we handle your information, please contact us at:
support@botenz.com